The quote PDF is empty, why?
A blank PDF can have several causes. Record the exact error before changing the configuration or PHP version.
- Record the PrestaShop, module and PHP versions. In Advanced Parameters > Information, collect the server details and ask your hosting provider to check compatibility.
- Try a simple quote with one product and compare it with a native PrestaShop invoice.
- If your theme overrides the PDF, ask your developer to compare it with the module’s original template on a test shop: PDF templates.
- Ask your developer or host to check the server log at the download time. Keep the complete error without publishing customer data or secrets.
For an image-loading error, use TCPDF image troubleshooting. If the view button does not start the download, also see troubleshooting the View button.
Do not choose a PHP version based on an old generic minimum: requirements depend on your PrestaShop and module versions.