The module does not appear on the payment method selection page
If payment by cheque in instalments is missing from the payment method selection page, check the following points for the shop and cart concerned.
- Module installed and enabled. Check its status in the module list.
- Minimum order amount reached. Open the module configuration and check “Minimum order amount”. The cart total to pay must be at least this amount. For example, with a minimum of 200, a total of 200 meets the threshold; a total of 199 does not. Check the full checkout total, after discounts and including applicable charges.
- Payment restrictions. In PrestaShop’s payment preferences, check that this payment method is allowed for the cart’s currency, country, customer group and carrier.
- Payment hook. Find the module on PrestaShop’s “Positions” page. From PrestaShop 1.7 onwards, checkout display uses the
paymentOptionshook. On PrestaShop 1.5 and 1.6, checkdisplayPayment. Registration on an administration hook does not replace the payment hook.
If the payment hook is missing, or the option is still unavailable after these checks, contact our support team with your PrestaShop and module versions, cart total and currency, the payment restrictions you have checked and the hook name you looked for. State whether the problem appeared after an installation or an update. Do not reset the module solely for this check: resetting it may remove its configuration.