Carriers and/or the customer list do not load
If you see the message: "Your shop is not enable: Carrier and customer list will not be loaded", you must activate your store.
If your store is in maintenance mode, the module will not be able to load the carrier list.
- Go to "Preferences / Maintenance" on PrestaShop 1.6 and 1.5 or "Store Parameters / Maintenance" on PrestaShop 1.7
- Then set the "Enable Shop" field to "Yes".

Other FAQs in this category
- Is it possible to add out-of-stock products to the quote?
- Is it possible to modify the quotation numbers?
- How to remove links from the left column?
- Why does the expiration date not appear on the PDF?
- Is it possible to add text that will appear on all PDFs?
- How to remove the module from the payment page?
- Can the module be restricted to a customer group?